Cancelled Order Fee

There is a $10.00 or 5% cancelled order fee for orders that are cancelled, whichever is greater.  When you book an order, we reserve those birds for you and remove their availability from our website, so that no other customers can order them.  In addition, we are charged fees from your payment method that we cannot recover.  

No cancelling of orders is allowed 1 week prior to hatch / ship date.  If orders are cancelled less than 1 week (7 days) prior to hatch / ship date, no reimbursement is provided.